By: Kirsten Johnson
Some air conditioners in Phoenix aren’t able to handle the extreme heat. A home warranty cannot guarantee an immediate repair.
Liz, an Let Joe Know Mesa viewer, was taught this lesson after her air conditioner broke down.
Liz replied, “I have MS and my son, two of my grandchildren live here and I also have pets.” “.
Liz claims that she informed Old Republic Home Protection about the concerns regarding her air conditioner, when Liz and her family moved to Mesa in 2022.
It was inspected by the company, but the device stopped working due to the Arizona heat.
We don’t get enough sleep. It’s hot.”
Liz’s house is very hot, with temperatures reaching 90 degrees. She claims that their safety and health are in danger.
The heat caused the children to feel nauseous.
After weeks of waiting the coils for the air conditioner were finally replaced. However, less than 24 hour later the unit stopped again.
You know, I don’t think my kids should have to suffer through all of this. Every day I fight and cry over the phone. “What do I do?”
The family bought portable A/C and fans, as well as Gatorade. They also covered windows and skylights.
We contacted Old Republic Home Protection as well as the contractor who was working on the repairs. Our team enquired about the delay and possible reimbursement of portable air conditioners bought by family.
Liz informed us after weeks of emails and phone calls that the A/C was fixed.
Let Joe Know works to bring air-conditioning to Valley residents in the heat.
Before you purchase a warranty for your home, find out exactly what the company covers and doesn’t cover. You should have all the exclusions written down if you’re buying an air conditioning unit. Certain repairs are covered, while others might not. Ask for the list of contractors that they use to check their reputation.
If you are not happy with your Arizona contract, you may cancel it and get a refund.
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